Frequently asked questions
Drop us an email at firstname.lastname@example.org if the questions below are not what you are looking for
Does the app support all versions of ios
Unfortunately our app only supports iOS 10 and above so the app will not work with your phone
I would love to join Ittify platform. How do I join?
You can find sign up using the sign up tab and we will contact you or download our app in Google Play Store and Itunes Store
Can I change my profile photo in the app?
Yes you can however, the in-app profile photo follows your profile photo in Instagram so to change it you have to change your instagram’s profile photo.
DOes it cost Anything to USE the app?
No, using our app is free! You get to use the app with full features without paying anything.
how much can I earn per post
You may earn an average of RM 50 or more per campaign depending on the payout structure of each campaign, this can be viewed in the app.
DO I need to sign an exclusive contract with ittify?
No, there is no exclusive contract when joining Ittify and you are free to work with other brands.
How does the APProval process work?
After an Influencer has applied. The brands will then go through the list and approve their choice of influencers.
How do I know if my application has been accepted or rejected?
You will be notified through the app and email, your submission status will be displayed in the app!
Why can’t I pick more than 3 interests?
As we have only recently launched our app we have decided to limit the categories Influencers can choose for our operations sake however, increasing the amount of categories an Influencer can choose is in the plans as we roll out new features and updates in the future.
DOes the app support other social media platforms like facebook?
No, we currently do not support these social media accounts. We are looking to add them into our app in the future.
I have posted up my content why does it not show up?
It takes 10 and up to 30 minutes for Instagram to sync with our app due to Instagram’s API call restrictions. We are terribly sorry about this.
Is ittify only available in Malaysia?
As of current state Ittify app is only available in Malaysia but we are definitely looking into expanding into other regions in the future.
How and when will I get paid?
Once your wallet has a minimum of RM 150 all you have to do is press on the claim button fill in your bank details and click claim. Our finance department will process the payment in 5 to 10 working days and the money will be banked in directly to your account.
How do I know what to post for a campaign?
Detailed instructions for each campaign can be viewed through the app. Additionally, an email will be sent to you.
Can my account be private to sign up?
Sorry your profile has to be public in order to fully utilise the app.
Why is my personal information and bank information required by Ittify?
Information is needed as there might be campaigns that require Ittify to contact an Influencer. As for bank information, it is for us to reward you for your content.
I am unable to apply to campaigns as they require a minimum amount of 2500 follower. Will there be campaigns for accounts with less than that amount?
Yes, in the future we will be looking into campaigns for smaller influencers in order to help them grow but as for now our company is focusing with this business model.
What do I do if I discover any bugs/issues with the App?
You may contact email@example.com and let us know the issue